Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. Bruce is a best-selling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and management trainer.
Since 1995, Bruce has worked with tens of thousands of leaders and managers in hundreds of organizations ranging from Aetna to Wal-Mart; from the Army to the YMCA. In recent years, Bruce was named by Management Today as one of the few contemporary figures to stand out as a "management guru" and he was named to the 2009 Thinkers 50 rising star list. On August 13, 2009, Bruce was honored to accept Toastmasters International's most prestigious honor, the Golden Gavel. This honor is annually presented to a single person who represents excellence in the fields of communication and leadership. Past winners have included Stephen Covey, Zig Ziglar, Deepak Chopra, Tony Robbins, Ken Blanchard, Tom Peters, Art Linkletter, Dr. Joyce Brothers, and Walter Cronkite.
Bruce's most recent book is Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today's Young Talent (Wiley/Jossey-Bass, 2015). He is also the author of the best-seller It's Okay to Be the Boss (HarperCollins, 2007), The 27 Challenges Managers Face (Wiley/Jossey-Bass, 2014,) and the classic Managing Generation X (W.W. Norton, 2000; first published in 1995). Bruce's other books include Winning the Talent Wars (W.W. Norton, 2001), which received widespread acclaim from Fortune 500 CEOs and business journalists; the best-seller Fast Feedback (HRD Press, 1998); Not Everyone Gets a Trophy: Managing Generation Y (Jossey-Bass, 2009); Managing the Generation Mix (HRD Press, 2006) and It's Okay to Manage Your Boss (Jossey-Bass, 2010). Many of Bruce's works have been published around the world in foreign editions.
Bruce lectures at the Yale Graduate School of Management, as well as other academic institutions, and his writing appears regularly in human resources, staffing and management journals, including a regular column in TRAINING magazine called 'Sticky Notes' and a regular column in the Huffington Post. His writing has also appeared in dozens of magazines and newspapers such as the Harvard Business Review, BusinessWeek, HR Magazine, the New York Times, the Los Angeles Times, and USA Today. As well, his work has been the subject of thousands of news stories around the world.
Before founding RainmakerThinking in 1993, Bruce practiced law at the Wall Street firm of Carter, Ledyard & Milburn. He graduated with high honors from Amherst College, received his law degree from the New York University School of Law, and is still a member of the Bar in Massachusetts and New York. Bruce continues his lifelong study of Okinawan Uechi Ryu Karate Do and holds a sixth degree black belt. He lives in New Haven, Connecticut with his wife Debby Applegate, Ph.D., who won the 2007 Pulitzer Prize for Biography for her book The Most Famous Man in America: The Biography of Henry Ward Beecher (Doubleday, 2006).
- Bridging the Soft Skills Gap: Teaching the Missing Basics to Today's Young Talent -
The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening "soft skills gap." Today's newest young workforce has so much to offer - new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back, and driving the grown-ups crazy, because of their weak soft skills. As one professional in healthcare put it, "We can't exactly go over to Kmart and recruit their employees to become nurses, right? We need to compete for the limited pool of people who have made the commitment on their own to get that training." But when this limited pool of young workers is lacking in soft skills, what's the solution?
Now, based on more than twenty years of research, renowned expert on the Millennial workforce Bruce Tulgan offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership. In his newest program based on his book, Bridging the Soft Skills Gap, Tulgan breaks those soft skills down into their component parts. Concentrating on one component at a time, Bruce helps managers find a way to teach each of these soft skills to their young employees - even the most difficult ones!
- Fight the Under-Management Epidemic: A Call to Action for CEOs, Business Owners and Senior Leaders - In 2004, a groundbreaking research study from RainmakerThinking, Inc. revealed an epidemic of undermanagement throughout the workplace. What made this finding so startling was that study after study had already established that the single most important factor in employee productivity, quality, morale and retention is the relationship between employee and manager. And yet, our research revealed that 90% of all leaders and managers were not providing their direct-reports with sufficient guidance, support and coaching.
Ten years later, the ongoing study shows under-management is still rampant. Effective highly-engaged management is the key to nearly every operational and human capital management challenge organizations face and still nine out of ten leaders and managers provide their direct-reports with too little guidance, direction, support and coaching. In this program, based on first-hand stories from his experiences inside hundreds of world-class organizations, Bruce teaches dozens of immediately actionable takeaways and best practices in a step-by-step guide to human capital management.
- It's Okay to Be the Boss: How to Be the Manager Your Employees Need - In his classic best-seller It's Okay to Be the Boss™ - The Step-by-step Guide to Becoming the Manager Your Employees Need, Bruce Tulgan shares the lessons from leading hundreds of his legendary "manager's boot camps" in which he helped managers confront under-management in themselves and learn to practice the basics of strong highly-engaged leadership.
Bruce Tulgan has had his finger on the pulse of real managers in the real world for nearly twenty years. Armed with thousands of case studies and hundreds of best practices, Bruce connects with managers because he helps them tackle their real world challenges. Attendees will come away with fresh insights and actionable tools and techniques that will make them more effective managers almost immediately.
- Bringing Out the Best in Young Talent: Managing Millennials - Based on more than a decade of research, this program reframes Generation Y (First Wave Millennials, born between 1978-1990) and the newly emerging Generation Z (Second Wave Millennials, born 1990-1999) for business leaders and managers at a time when the corporate world is struggling to understand and manage employees in this age group.
Millennials are the most high-maintenance workforce generations in history, but they also have the potential to be the most high-performing workforce generations in history. The key to winning the respect of these generations is strong highly-engaged leadership. To bring out the best in Millennials, managers must carefully manage their expectations, never downplaying negative aspects of a job, always telling it is like it is. Bruce presents funny and poignant verbatim quotes from Millennials and those who manage Millennials, putting the two perspectives in conversation throughout his presentation. Then he shows managers how to tune-in to Millennials' short-term and transactional mindset.
- Generational Shift: Leveraging Generational Diversity in the Workplace - What does the generation mix look like in your organization? And what does it mean for the future of your organization? Understand the four generations in the workplace today - each at different life stages, each with conflicting perspectives, expectations, and needs. Learn best practices to foster understanding, leverage strengths, avoid clashes, improve productivity, and maximize teamwork. Turn age diversity into a strategic advantage for your organization.
Drawing on ongoing research conducted since 1993, Bruce has helped tens of thousands of leaders, managers, supervisors, and non-management staff to understand and leverage generational diversity in their organizations for strategic advantage; understand, communicate with, and work with those of other generations in order to bring out the best in each other.
- It's Okay to Manage Your Boss: How to Help Your Boss Give You the Support, Training, Guidance, and Feedback You Need to Succeed - Succeeding in today's workplace is more challenging than ever before: Employees are working harder and facing increasing pressure to work longer, smarter, faster and better. There's no more room for down time, waste, or inefficiency. Employees must routinely learn and utilize new technologies, processes, practices, skills and knowledge, all the while adjusting to ongoing organizational changes. At the same time, most employees receive less management guidance and support than they need; work in smaller teams with greater requirements; and have less time to rest, recuperate, and prepare.
In this program, Bruce helps non-management employees learn dozens of takeaways and best-practices to better manage themselves, manage their managers, and help their managers give them the guidance, direction and support they need in this step-by-step guide to becoming the employee every manager needs.
- Building New Leaders: Critical Skills for First Time Managers - Many organizations today are suffering from a gap in bench-strength for senior leadership. At the same time, there is a serious gap in mid-level leadership talent. At the same time, today's best young talent are increasingly less likely to follow the old-fashioned career path that used to lead to mid-level leadership roles and served as a guaranteed succession plan for those mid-level positions.
Now more than ever, the Holy Grail of retaining young talent is identifying, developing and building the next generation of leaders. How many people have both the technical ability and the desire and ability to lead? In this program, Bruce draws on fifteen years of research, teaching participants dozens of immediately
actionable takeaways and best practices in a step-by-step guide to developing new young leaders.
- Human Capital Management: Winning the Talent Wars® - The labor market may fluctuate, but the number-one asset in any business will always be human talent. Organizations that are great at managing human capital will be able to get more work and better work out of every employee. Improve productivity and quality, while responding quickly and effectively to ever-changing business conditions. The worldwide business environment has become one of high risk, erratic markets, and unpredictable resource-needs. In order to adjust, organizations of all sizes must continue to become more lean and flexible.
The generational shift in the workforce will largely define the human capital management challenges facing organizations over the next ten years. Now Bruce has created a program specially tailored to senior executives, hiring managers, and HR leaders, focusing in on the latest workforce trends and what they are likely to mean for the future of staffing in your organization.